Hoopla Post: Mailing & FAQ
Questions? Excellent. We love an inquisitive subscriber.
Here's everything about how the hoopla gets to you. If your question survives this page, write us at mayday@hooplapost.com and a real human (hi, it's me) will get back to you. (Yes, mayday. It's a festival AND a cry for help. We cover both.)
The mailing part
When does my envelope come?
Envelopes mail on the 15th of every month from Bloomington, Indiana. Depending on where you live, give USPS a few days to work their magic. Subscribe by the 10th and you're in for that month's mailing; join on the 11th or later and your hoopla begins the following month.
Why the 10th?
Because between the 10th and the 15th, we're stuffing envelopes. It's exactly as glamorous as it sounds.
Will it fit in my mailbox?
Always. Hoopla Post is a real letter in a standard envelope. No boxes on the porch, no signature required, no "sorry we missed you" slips. If mail fits, hoopla fits.
Do you ship internationally?
The envelope travels US-only for now. We're working on getting it a passport of its own, as soon as we can. In the meantime, the Hoopla Hub Digital Pass is available anywhere on Earth with an inbox.
I moved! / My envelope never came. / My envelope arrived looking like it lost a fight.
Write us at mayday@hooplapost.com. Address changes are easy, and if an envelope goes missing or arrives damaged, we'll make it right.
The subscription part
What is Hoopla Post, in one breath?
A monthly snail-mail celebration club. Each envelope spotlights a real, lesser-known community celebration in another corner of the world: frame-worthy art, a collectible sticker, a note about a cause, one small surprise, and a QR code that opens the party online. Big world, small celebrations, huge fun.
What's the Hoopla Hub?
The online half of the magic: a members-only page for each month's celebration with the music, the story, the recipe or activity, and ways to celebrate along from right where you are. Envelope subscribers unlock it with the postcard QR code. Digital Pass members get the link by email.
Why does my envelope feature next month's celebration?
So you're holding the invitation before the party starts. Your envelope always arrives ahead of the celebration it spotlights, which leaves you time to plan your own version: cook the food, play the music, rope in whoever's around.
What's the Hoopla Passport?
A little booklet that arrives free in your very first envelope. It's where your monthly stickers live. By December it reads like the stamp pages of a very well-traveled friend.
Can I skip a month?
Yes. Need a breather, or a month that just isn't in the budget? Skip your next envelope right from your account, no cancel required. Just remember each month is a one-time celebration, so if you skip one you may want to grab it later as a single to keep your Passport complete.
I joined late (or lapsed). Can I still get the months I missed?
Yes! Single envelopes from past months are available on the site while supplies last. Patch the hole in your collection, or grab a month you loved twice.
How do I cancel?
Anytime, no hoops to jump through. (We're a hoopla operation, not a hoops operation.)
Is Hoopla Post for kids?
It's made for grown-ups who never outgrew delight, and it's pretty family-friendly by design. Plenty of subscribers celebrate with kids at the table.
Some of the surprises are edible. What about allergies?
Any edible surprise arrives labeled with its ingredients. When in doubt, check the label or ask us.
The gift part
How do gifts work?
Pick 3, 6, or 12 months, enter their US address, and we email you a gift announcement to forward, print, or hand over with a flourish. Their first envelope mails on the next 15th and includes their free Hoopla Passport.
Do gifts auto-renew?
Gifts are prepaid and end on their own when the run is up. We'll send you a heads-up before the hoopla runs out so there are no surprises.
The good-deed part
Where does the 10% go?
Each month, 10% of Hoopla Post's profits go to a nonprofit connected to that month's celebration in some way. Sometimes it's local to the party itself, and sometimes it simply reflects the spirit of the event. You'll meet each one in the note inside your envelope.